Domestic Shipping policy within INDIA
We usually ship the item/s within 7 working days after confirmation of your order with clear payment.
We ship all over India and it is free.
Generally We ship all international orders by 100% safe Indian Government's India post premium service 'EMS Speed Post' and some time by Airmail or Registered Airmail of India Post, duly insured .
Delivery time is between 5 to 15 days depending upon your location. Sometimes it may take 3 to 4 week’s time
to deliver for remote location. Sometimes parcels are stopped by customs departments of your country for checking,
that may also cause delay so please have patience.
We can also ship your order to an address other than your billing address.
We will send packing and shipping details by email to you after your order has been shipped.
We insure all the orders that we ship to you ensuring risk free shipment in transit.
We strongly urge all buyers / customers to inspect their parcel / package for damage or tampering or
whether it is opened from anywhere BEFORE RECEIVING AND SIGNING THE ACKNOWLEDGEMENT
RECEIPT OF THE COURIER COMPANY OR POST OFFICE and then open the parcel in front of the postman
or delivery person and check that the items / products you have ordered is there inside the parcel or not.
If you find the parcel EMPTY then DO NOT accept it and reject the delivery and in any case don’t sign
the parcel received acknowledgement receipt and return it to the postman or delivery person
and email us or call us immediately.
Some time the parcel is opened by your area post officers or government officer for inspection or valuation purpose,
at that time there are little chance of item get lost or misplace or theft.
Insurance company is only liable to pay us the insurance amount for NON DELIVERY of the parcel
but they are not liable to pay if the parcel found empty after you accept it.
In case of parcel found empty then you will have to file complaint with the concern post office in your area
in writing about it and send us the copy of it.
You are also responsible to furnish the documents requested by our country’s courier company’s
investigating agency in case of NON DELIVERY of the parcel.
We will not be liable for any claims / losses later on once you sign the parcel received acknowledgement receipt.
Diwani is the brand name of Virhem Exports, so you will receive the shipment from Virhem Exports.
Copyright © 2008 Virhem Exports. All rights reserved.
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