|Warranty Terms :
One year limited warranty is offered on the item purchased for any manufacturing defects under standard performance. The liability of the seller is limited to extent of replacement or refund on the seller’s acknowledgment that the product has a functional deficiency and that replacement or repair being the solution. The seller reserves the right to accept or reject replacement claim of warranty by the buyer. The following conditions are not covered under warranty.
Burnt / Melt internal PCB circuit due to high voltage. Physical damage or breakage to the item.Tampering or forced self repair on the product Improper Handling and/or use of the item Power cord is not included under warranty Damage caused due to short circuit of output power cord
In the case you are not satisfied with the Exilient Product bought by you, kindly return back within 7 days of receiving. However Returns are subject to the following conditions:
Prior to sending back Returns, a pre approval RMA ( Return Merchandise Authorization)from the company by email is required. Returned items must not have any signs of abuse or intentional damage. The item must be in unused condition.
Item must be returned back in its original packaging including the contents and documents.
Buyer is responsible for all shipping charges for the Return Item.
Refund will not be given if buyer does not like the item or for any other reason.
All Exilient products are new and sold with proper Tax bill.
Buyer must confirm compatibility of the item being bought to suit the Laptop for which it is being bought. Please feel free to contact the seller to clarify all doubts on the product before purchasing via ‘Contact Seller’ option.
Seller will not be responsible nor will be liable for any refund for item ordered by buyer without verifying the compatibility.
All order placed before 1500 hrs will be dispatched on the same day, subject to the item availability at the time of order received.
Please mention the complete shipping address including Pin code in your profile for faster and accurate delivery.
Buyer from states of Orissa, West Bengal, Uttar Pradesh will need to provide ‘Road Entry Form- 38/50’.
Some cities have entry point octroi applicable( e.g. Mumbai, Pune ),the buyer needs to pay the octroi charges to the courier at time of delivery.
Please leave Positive feedback once you have received the item in good condition. We are open to any communication regarding our products for which you can contact us on the service centre address provided in the warranty card.