Skip to main content
eBay
Bread Crumb Link

Furniture Bazaar From Kraft N Decor

Shop search

Shop categories

Shop pages

  • Terms-and-​Conditions
Shop Newsletter!
Add my Shop to your Favourites and receive my email newsletters about new items and special promotions!
General Interest
  

Seller Contact Detail:

Mr. Nimesh Surana

Mobile : + 91 98290 08970 

Email: nimeshsurana@gmail.com or enquiry@kraftndecor.com

eBay BPP

Terms and Condition for all delivery within India

As soon as customer makes a purchase we will ask for a 'Time extension request' through EBay. Customer needs revert back to the email immediately with approval on 'Time extension' request. Mostly the goods are dispatched before the extended date.

We will start the manufacturing process only after approval of “Time Extension request”.

Auto refund will be made by ebay if time extension request is 'declined' by the buyer.

**Being a direct manufacturer we give our customers complete liberty to customize the furniture. A customer can change the dimensions, seat height (for chair, sofa and barstools), mattress size for the beds, customer can choose hardware for each and every piece of furniture, and customer can choose the polish shade and finish. Also we have a separate team to develop new models as well to manufacture custom-made furniture.

Wood and Polish details:

Type of Wood:- We use 100% seasoned and anti termite chemical treated Sheehsam wood in making our furniture.

Type of Polish:- Our products are handcrafted.We use stain polish with sealer & lecquer coat which gives smooth finish. We also provide melamine polish but that will done only on request. We will charge extra amount for melamine polish.

How the article packed?

All articles will be packed in 4 layer Export packing. The 4 layers contain Foam Corners + Foam + Corrugate Sheet+ Bubble Sheet

How we ship?

We provide door to door delivery for all articles. All articles dispatch via reputed cargo service as XPS, SafeEx etc. If articles are heavy in weight and floor location is above first floor then cargo will be delivered on ground floor only. A buyer needs to tell in advance about floor location.

In Case of Transit Damage (Exceptional cases) what to do?

Open delivery is not provided so kindly check the packaging thoroughly and if you found the packaging in torn condition than please make a remark on the receipt before accepting the damaged packing such as 'Goods received with damaged packing'.

After opening the package, if article found in damaged condition than buyer needs to inform us via mail with the pictures of damaged product within 2-3 days of receiving of the goods.

*Please keep the packing material intact as you have to take care for the repacking of goods in case of replacement or refund.

*After we receive the pictures of damaged product one of below mention action will be used:-

A) In case of Minor damges (chip off or scratches), which can be easily fixable/repairable with help of local carpenter then we suggest buyer to take help of local carpenter and fix the damage part. We will pay the repairing charges directly to buyer.

This way the buyer does not have to wait for the replacement and other paper work. Please note that minor damages can be reworked by a local carpenter in such a way that it does not look like a repaired piece mostly coz the broken part will be fully replaced by the carpenter and matching polish will be done.

b) In case of Major damage we will either provide the replacement or refund directy to buyer.

Feedbacks:-

We encourage our customers to provide a 'Positive feedback' on eBay if they are satisfied with our products.

Please contact us if you found any problem with article or shipping prior to giving any comment/feedback on EBay. 

Octroi and Taxes:-

In some states the state government charges Octroi/other tax for any articles comes from other states. Since these types of charges are applicable only in few states so we not adding the extra amount in our shipping charges. Buyer from applicable states needs to pay the Octroi or other tax amount on delivery.