Open delivery is not provided so kindly check the packaging thoroughly and if you found the packaging in torn condition than please make a remark on the receipt before accepting the damaged packing such as 'Goods received with damaged packing'.
After opening the package, if article found in damaged condition than buyer needs to inform us via mail with the pictures of damaged product within 2-3 days of receiving of the goods.
*Please keep the packing material intact as you have to take care for the repacking of goods in case of replacement or refund.
*After we receive the pictures of damaged product one of below mention action will be used:-
A) In case of Minor damges (chip off or scratches), which can be easily fixable/repairable with help of local carpenter then we suggest buyer to take help of local carpenter and fix the damage part. We will pay the repairing charges directly to buyer.
This way the buyer does not have to wait for the replacement and other paper work. Please note that minor damages can be reworked by a local carpenter in such a way that it does not look like a repaired piece mostly coz the broken part will be fully replaced by the carpenter and matching polish will be done.
b) In case of Major damage we will either provide the replacement or refund directy to buyer.
We encourage our customers to provide a 'Positive feedback' on eBay if they are satisfied with our products.
Please contact us if you found any problem with article or shipping prior to giving any comment/feedback on EBay.
Octroi and Taxes:-
In some states the state government charges Octroi/other tax for any articles comes from other states. Since these types of charges are applicable only in few states so we not adding the extra amount in our shipping charges. Buyer from applicable states needs to pay the Octroi or other tax amount on delivery.