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| Q:Q.When will product be shipped after payment clears? |
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| A:We normally have a 2 days handling time for most of the products. The product will get dispatched within the same stipulated time. However, pls see the handling time section in the product details for exact shipping schedule. We usually ship within the same day of receing orders most of the time. |
| Q:What payment options do you offer ? |
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| A:We only offer payment through Paisapay and Paisapay EMI |
| Q:I cannot track my item on the courier site? |
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| A:It usually takes some time for the courier companies to update the information on their website. Pls check again after some time. |
| Q:Will i get discount if i buy multiple products ? |
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| A:Call or email us for the best prices on multiple quantities. |
| Q:What is the warranty on the products ? |
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| A:Product warranty period is specified in the item details or on the shipping and payments tab. Warranty is covered by the manufacturer or their respective service centre. |
| Q:How do i claim warranty? |
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| A:You can get in touch with the respective service centre with our invoice details. Service centre details are mentioned on the MRP sticker on the product |
| Q:Is the warranty international? |
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| A:The warranty terms are defined by the manufacturer. Pls visit their website for further details. |
| Q:Do we ship international? |
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| A:If the buyer is willing to pay the shipping charges, we can ship all over the world. |
| Q:What if i want shipment to be immediate? |
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| A:Pls call or email us and we shall try our best to honour your request. |
| Q:I want to know technical details of the product or specs? |
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| A:Pls refer to the respective manufacturer website for full details |
| Q:Product dispatched and not received ? |
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| A:Pls get in touch with us and we shall help you out ASAP |
| Q:Product received in not working condition? |
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| A:Pls return the product to us and we shall replace it with a brand new product. We have a 7 days return policy for dead or defective items. pls refer to warranty and return under shipping tab. |
| Q:Who bears the shipping cost for returns ? |
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| A:Buyer pays for returning the goods and we pay for shipping back the replacement |
| Q:What is dispatch time? |
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| A:We ship at 6.30pm everyday |
| Q:Is the product new and same as the photo? |
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| A:We only sell brand new products. Product photos may vary slightly due to change from the manufacturers side. |
| Q:I am not satisfied with performance of the product? |
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| A:We are resellers for the product and ensure that the product is shipped as per the specs and model. For any complaints related to performance, please get in touch with the manufacturer. |
| Q:My amount is refunded by the seller but not showing in my credit card account? |
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| A:We only get payment once you confirm the receipt of the item on ebay. Therefore, pls get in touch with ebay customer service on 1800 209 3229 |
| Q:How many days will it take from date of dispatch to reach my doorstep? |
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| A:It usually takes 2-3 days for Metro cities and 3-4 days for smaller towns. |
| Q:Q.How do i get to know my shipping details ? |
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| A:Once the product is shipped the details are updated on the ebay site with the courier name and docket details |
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