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| Q:What are the Payment methods ? |
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| A:We offer following payment methods :-
1. Paisa pay, online credit card/ bank transfer.
2. DEMAND DRAFT, favoring G. R. V. ENTERPRISES, payable at par at KOLKATA. 3. You can also deposit the payment into our account to any ICICI Bank branch nearest to you, and confirm us through mail. 4. WE DO NOT ACCEPT OUTSTATION CHEQUES |
| Q:Do you do Cash on Delivery ? |
|
| A:ONLY WITHIN SELLERS CITY that is KOLKATA. Buyers from outside KOLKATA are not entitled 'COD' OPTION In case of 'LOCAL COD 'option please confirm after e-mail received from seller |
| Q:When can I expect my order to arrive ? |
|
| A:All products are shipped within 2 days after realization of payment. Courier takes 3-7 working days to deliver the product depending on the location. |
| Q:How much is the Shipping and Handling Charge ? |
|
| A:Normally shipping charges are clearly mentioned along with the product details. Shipping and handling charges are fixed and non-negotiable. However purchase of more than one product shipping discount available. |
| Q:What is your return policy ? |
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| A:Products will be replaced if product is returned in usual condition and original packing within 7 days of invoice date. Buyer will have to send the product to us at his own cost. Items returned must be new condition. |
| Q:What is feedback system ? |
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| A:We believe that there should be no cause for 'negative feedback’. However if there are any issues please email to us before a negative feedback and we can mutually sort it out. A negative feedback will be also exchanged by a negative feedback. Buyers who do not fulfill their commitment of buying for whatever reasons and don’t respond to mail can be |
| Q:Do you ship Internationally ? |
|
| A:Yes, we do. |
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